
The Postal Xpress
Langhorne, Pennsylvania
Jim and Kathleen
Timeline
On a two-day onsite visit on November 18th and 19th, 2024, Fahim, Yusuf, and Steve worked with Kathleen and Jim to grow their business. Yusuf worked with their son Matthew to conduct a POS audit and drastically improve their pricing to reflect the quality and service the family business provides. Steve went over how to get the most with the holidays with his best marketing and sales strategies. Fahim was providing hope, inspiration, and motivation to the deflated family. By the time he was finished, they had regained the pep in their step. New services that could be implemented were discussed, along with ideas on store layout to maximize client sales.
Goals
To increase sales, increase foot traffic, fill mailboxes, become a community-based business, and become known as a destination for shipping, printing, and mailboxes.
Results
The business doubled its sales in six months and also drastically increased the number of clients that walk in each day. Jim is currently working on growing their print business by reaching out to local businesses and schools that can utilize their printing services.
What they have to say about their experience with AYM High Consultants.
“The AYM High team gives so much. Like I have said, it would be like a SEAL team boot camp for the shipping business. I would have to say learning about the possibilities or potential opportunities that exist and to be relationship-based and not transactional were my most valuable takeaways.” - Jim Chalmers